Director of Growth

West Palm Beach, FL
Full Time
Senior Manager/Supervisor
The Director of Growth is a strategic thinker whose primary responsibility is to focus on the execution of the CEO’s vision and drive continuous improvement of strategies for organic growth and profitable revenue generation. The centerpiece of the strategy is exceptional customer experience resulting in customer loyalty and advocacy.

This position aligns strategy coherence, integration, and execution among the customer community, new business development, marketing, events, consultancy, product marketing, and product management to drive profitable growth and customer advocacy. 

The position requires the development of an in-depth understanding of the IE business model, K-12 education marketplace, the customer experience journey and constant engagement with the field faculty and customer base.

The Director reviews departmental metrics regularly and collaborates with strategic and tactical leaders to uncover the root cause if a strategy is not producing the desired result or to generate optimal results. This role demands a dynamic individual who excels in both strategic vision and tactical execution, with a proven track record of achieving and exceeding revenue goals in competitive markets.
 
This is a full time in office position in the West Palm Beach, Florida office.

Key Responsibilities:
  • Motivate and coordinate multiple teams while providing clarity and support to execute the strategies to successful results.
  • Develop people and processes into high functioning departments and teams.
  • Work with identified department leaders to increase revenue and meet the IE business goals with specific focus on cultivating customer success and advocacy.
  • Ability to manage customer acquisition costs while increasing lifetime customer profitability and satisfaction.
  • Achieve profitable revenue growth goals

Educational and  Experiential Requirements
  • Master’s degree in business administration or  related field
  • Five (5)  years of experience in supervision roles involving revenue growth
  • Demonstrates the ability to consistently meet or exceed revenue targets
  • Five (5) years of experience in leadership positions, managing cross-functional teams
  • Preference : Product Management/Product Marketing experience; events; Customer Community; Events
         
We take care of our team just as much as we take care of our mission.  
  • 100% paid medical, dental, vision, LTD, STD, and life insurance for you and your dependents.
  • Generous time off: 15 days of PTO, 8 paid holidays, and 2 floating holidays.
  • A 401(k) plan with a 4% company match.
  • Comprehensive onboarding to set you up for success in your new role.

Instructional Empowerment provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, age, sex, gender identity or expression, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
 
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